Website PrivacyPolicy & Practices.

1. Scope of This Privacy Policy

This Privacy Policy applies to the public website of Tucker Home Healthcare LLC, located at 1305 Worthington Woods Blvd, Columbus, OH 43085. It explains how we handle information when you browse our pages, use our interactive Care Guide, or submit our Contact or Referral forms.

Once an individual is admitted to home healthcare services, clinical records (such as nursing assessments, medication lists, and physician orders) are governed by the federal Health Insurance Portability and Accountability Act (HIPAA). Please review our HIPAA Notice and Patient Rights page for details on clinical record privacy.

2. Information You Choose to Provide

You can explore our website without creating an account, logging in, or entering financial details. We collect personal information only when you voluntarily send it to us:

• Contact, Referral & Care Guide Forms: When you submit a form on our site, we ask for your name, phone number, optional email address, and a brief note about the type of care or timing needed. Your submission is transmitted over encrypted HTTPS directly to our Columbus care coordination inbox so a team member can follow up with you.
• Direct Phone, Fax & Email: When you call (614) 796-0939, fax orders to (614) 515-2435, or email Takar56@gmail.com, we use the contact and care details you share to answer your questions and coordinate home visits.

What to leave off website forms: A first online message only needs your name, callback number, and a short summary. Please do not enter Social Security numbers, full insurance policy IDs, or complete medical histories into a website form.

3. Automated Technical Data, Cookies & Maps

• No behavioral advertising: We do not run third-party advertising networks, retargeting pixels, or cross-site tracking cookies on this website.
• Standard server & security logs: Like all websites, our hosting infrastructure records basic technical metadata (such as IP address, browser version, date/time of request, and rate-limiting checks) to keep the site fast, reliable, and protected against automated spam.
• Embedded Google Maps: Pages that display our Columbus office map use an embedded Google Maps frame. When you view or interact with the map, Google may process technical data such as your IP address under Google’s Privacy Policy.

4. How We Use & Protect Your Information

We use the information you send us solely to:

• Respond to your inquiry and schedule a phone or in-home consultation
• Help you understand coverage under Passport, Medicare, Medicaid, or Private Pay
• Coordinate referrals with ordering physicians, hospital discharge planners, and family caregivers
• Maintain the security, performance, and legal compliance of our services

We never sell, rent, or trade your personal information to marketers or data brokers. Access to inquiry emails and office phone notes is restricted to authorized Tucker Home Healthcare staff involved in care coordination.

5. Data Retention, Children’s Privacy & Your Choices

Retention: Online inquiry messages are retained only as long as needed to respond to your request and maintain ordinary business records. Clinical records created after admission to care are retained for the period required by Ohio and federal healthcare regulations.

Children’s Privacy: This website is intended for adults arranging care for themselves or a family member. We do not knowingly collect personal information online from children under 13.

Your Privacy Choices: You may ask us at any time what contact information we hold from a website message, ask us to update it, or request its deletion when retention is not required by law. Simply call (614) 796-0939 or email Takar56@gmail.com.